Systems Research Group

Computer Operator – Part Time

Systems Research Group is seeking qualified candidates to fill two Computer Operator positions at NOAA's ESRL Global Systems Division in Boulder, CO. These are third-shift (overnight) positions, reporting to the Lead Computer Operator in the Information and Technology Services (ITS) group.

About Global Systems Division

The mission of the Earth System Research Laboratory's Global Systems Division is to anticipate the science and technology that will be needed by the nation's operational atmospheric, oceanic and hydrologic forecasting services in the next five to ten years. After researching and developing new observing and forecasting systems, GSD transfers those technologies to operational users such as the National Weather Service, other government agencies (e.g. U.S. Air Force and the FAA), the commercial and general aviation communities, foreign weather forecasting services and private interests.

Our Role

The ITS group is responsible for implementing and maintaining the information systems used to collect, process and disseminate the weather-related data necessary to support GSD's mission. The Computer Operators play a key role in supporting the operational continuity of these systems.

Core duties include:

Monitoring the real-time operation of data-ingest and processing systems
Performing first-level diagnosis and troubleshooting
Communicating with internal and external technical staff in an effort to resolve service outages
Keeping customers appraised of service outages and restoration efforts
Maintaining logs of problems and their resolutions

Additional responsibilities and duties include:

Operating the division's backup system, including performing file restores as requested
Setting up video teleconferences for lab staff
Maintaining a media library of technical books and software
Keeping Operator documentation up-to-date
Helping cover shifts for other Operators during illnesses, vacation, etc.
Other duties as assigned

Requirements for this position include:

Strong analysis and problem-solving skills
Familiarity with the Unix/Linux user environment and standard utilities
Some programming knowledge (scripting experience will be especially useful)
Good English language skills, both written and spoken
Commitment to providing excellent customer service
Flexibility and, above all, reliability

Please contact Dan Fairchild at dfairchild@srgcorp.com to inquire about this opening.